FAQ

Frequently Asked Questions (FAQ)

Welcome to the GeToday UK FAQ page. Below are answers to some of the most common questions we receive from our customers. If you don’t find your question here, feel free to contact us at support@getodayuk.co.uk.

1. What is GeToday UK?
GeToday UK is part of Getoday Global Limited, based in London, United Kingdom. We specialize in offering a wide range of electronics and other products through our eCommerce platform.

2. How do I place an order?
Placing an order is simple! Browse our products, add the items you want to your cart, and proceed to checkout. You can pay securely through various payment options, including PayPal and Stripe.

3. What payment methods do you accept?
We accept the following payment methods:

  • Credit/Debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Stripe

4. Where do you deliver?
We currently deliver to all locations within the United Kingdom. International shipping options will be available soon.

5. How long does delivery take?
Delivery within the UK typically takes 3-5 business days. You will receive a tracking number once your order has been dispatched.

6. How much does shipping cost?
Shipping costs vary depending on the destination and size of your order. Shipping rates are calculated at checkout, so you will see the total cost before confirming your purchase.

7. Can I track my order?
Yes! Once your order has been processed and dispatched, you will receive an email with your tracking information, allowing you to monitor your package’s journey.

8. What is your returns policy?
We offer a 14-day return policy. If you are not satisfied with your purchase, you can return the item in its original condition and packaging within 14 days of receipt. For more details, visit our Returns Policy page or contact us at support@getodayuk.co.uk.

9. What if my product is damaged or defective?
If your item arrives damaged or defective, please contact us at support@getodayuk.co.uk within 14 days of delivery, and we will arrange for a replacement or refund.

10. Can I cancel or modify my order after placing it?
You can cancel or modify your order before it is dispatched by contacting our support team at support@getodayuk.co.uk. Once the order is shipped, cancellations or modifications may not be possible.

11. Do you offer international shipping?
Currently, we are focused on serving customers within the UK. However, international shipping will be available soon. Keep an eye on our website for updates!

12. How can I contact GeToday UK?
You can contact us through the following details:

Email: support@getodayuk.co.uk
Company Name: GeToday UK
Parent Company: Getoday Global Limited, London, United Kingdom
Website: www.getodayglobal.com

Still have questions? Feel free to reach out, and we’ll be happy to assist you!